Frequently Asked Questions:

When will I receive my package?

All packages are sent the same day or the next day when this is no longer possible. Orders are delivered within 2 to 5 business days but may vary depending on your location.

Why couldn't I select a relay point?

Don't worry! We automatically choose the relay point closest to you.

How to return an item?

Send me a message either via the contact form located in the main menu or contact us via my Instagram page to start the return or refund process if necessary. (Do not hesitate to consult our Return Policy)

How can I track my order?

Once the order is shipped, you will receive an email with a tracking number. You can track your order with this number on the package tracking page .